Privacy Policy

Last Updated: June 11, 2025

Gugeer (Guangzhou) Technology Co., Ltd. (“GUGEER”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gugeer-emstraining.com (the “Site”) and use our services to inquire about EMS fitness suits, wireless EMS training devices, and OEM/ODM electrical muscle stimulation equipment.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you submit an inquiry, request a quotation for our EMS fitness equipment, apply for agency partnership, or contact us through our website, we may collect:

• Name and contact information (email address, phone number, WhatsApp)
• Company name and business details
• Country and shipping address
• Product interests (EMS suits, training devices, rehabilitation equipment) and customization requirements
• Any attachments you upload (logos, reference images, technical specifications)

Automatically Collected Data

When you visit our Site, we automatically collect certain information about your device and usage:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on the Site
• Referring website or search terms (e.g., “EMS fitness suit manufacturer“, “wireless EMS training device“)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotations for EMS fitness suits and training devices
• Process and fulfill your orders and sample requests
• Communicate about products, services, and OEM/ODM partnership opportunities
• Improve our EMS equipment, website, and customer service
• Send promotional emails and newsletters (with your consent)
• Comply with legal obligations and protect our rights
• Analyze website usage trends and optimize user experience

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), our legal basis for processing personal data includes:

• Contractual necessity: To fulfill your EMS equipment inquiries and orders
• Legitimate interests: To improve our services and prevent fraud
• Consent: For marketing communications (which you can withdraw anytime)
• Legal obligation: To comply with applicable laws and regulations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our Site
• Deliver relevant content and advertisements
• Analyze Site performance and user behavior

Types of cookies we use:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Help us understand how visitors interact with our Site (Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements (Facebook Pixel, Google Ads)
• Preference cookies: Remember your language and region preferences

You can manage cookie preferences through our Cookie Policy or your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: Hosting providers, email services, analytics platforms
• Logistics partners: Shipping companies for EMS fitness equipment delivery
• Legal authorities: When required by law or to protect our rights
• Business partners: With your consent, for joint marketing or distribution partnerships

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

6. International Data Transfers

As a global EMS fitness equipment manufacturer, we may transfer your data to countries outside your residence. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions for countries with sufficient data protection levels
• Technical and organizational security measures

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with firewalls
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments

8. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent for marketing at any time

To exercise these rights, contact us at admin@gugeer-emstraining.com.

9. Data Retention

We retain your personal data for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and tax obligations
• Resolve disputes and enforce agreements

Typically, we retain inquiry data for 2 years and customer records for 7 years (or as required by law).

10. Children’s Privacy

Our Site and services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

12. Contact Us